Joining the Zuii online family is easy. Click to create a new account here. Once you become a member you will receive:
When logging in your user name is your email address, if you are unsure on which email address you have linked to your Zuii account, email our customer service team. If you have forgotten your password you can reset this by clicking “Forgot your password” in the login section.
Here at Zuii we want you to be completely happy with your purchase. Please refer to our Returns page. Please note when choosing your colour, please choose carefully as we do not refund or exchange for incorrect colour choice.
Once you have completed your order, you will be able to pay for your order in the checkout section. Payment can be made with Visa or Mastercard. You may also wish to complete payment via Paypal which will be linked to your paypal account.
Zuii has taken reasonable measures to ensure that your personal and credit card details are safe at all times.
Once you have created an account you will receive an automated email confirming your details. You can log in here.
We love sending gifts on your behalf, if you would like to order our products for someone special you can request a different shipping address. Simply unselect the option “ship to the same address” and enter the recipients address. All order confirmations will be emailed to your email.
Delivery terms are dependent on where you live, please visit our Shipping page for more info.
Yes, Zuii does use Titanium Dioxide in our products as a small portion for colour. Typically titanium dioxide is used in large volumes as a main ingredients for powders, however due to our unique flora formula we only need to use this Mineral ingredient for colour. In this small volume it is safe to use in cosmetics.
We always make every effort to reduce delivery charges while still offering a speedy and reliable service. Depending on the product you have purchased and the shipping option you have chosen will determine the shipping cost. Please visit our shipping page for more information.
Once your order has been dispatched you will receive an email with your tracking details. You can track this via the shipping companies’ online websites. Please note if you did not select a trackable shipping option your email with just confirm that it has been shipped.
If you cannot locate this email or want to see your order history you can do so by signing into your account via our website.
Zuii is rarely out of stock, if in the unlikely event that we are and you have placed an order one of our friendly customer service team members will be in contact with you.
If you wish to cancel or change your order prior to dispatch please email our customer service team or phone 07 5596 2319